Commercial Company SolarClean – Lavagem de Exterior, Lda, headquartered at Rua Dionísio Rodrigues, Nº 10, 2415-801 Leiria, with NIFC 516148893, is the owner of the website: www.solarclean.pt.

By accepting our Privacy Policy, you declare your authorization for the processing of your personal data provided in the various forms available on the company’s website – www.solarclean.pt – confirming ownership of said data, as well as data related to your commercial and contractual relationship and its management, under the terms outlined in this Privacy Policy.

You also declare:

• Being aware and duly informed that all processing of your personal data includes all operations performed on the data you transmit, aiming to improve the operation and features of the company’s website (www.solarclean.pt), including:
  • Cases where your data will be processed statistically, ensuring they cannot be identified by third parties receiving the information;
  • Personalization of services provided to you;
  • Contacting you via email, text messages, or phone to send information or updates about your transactions and requests, as well as details about new products, brands, or services offered;
  • Accepting and authorizing the transmission of your data to entities engaged by the company as subcontractors, with the objective of creating and managing communication, research, and analysis on the services provided, as well as managing information, promotions, or studies on consumption or market trends, ensuring that your data will not be sold, traded, transferred, or used for other purposes;
  • Acknowledging that your data will be stored following best security practices;
  • Being aware that, under applicable legislation, you may oppose, limit, correct, or request deletion of your personal data concerning one or more purposes previously described by sending a request to the email: geral@solarclean.pt;
  • Providing free, voluntary, and informed consent for the processing of your personal data;
  • Declaring you are 16 years of age or older.

Our Privacy Policy

It is the company’s internal policy to treat your personal data with the utmost confidentiality and protect it as best as possible. In compliance with the best practices outlined in the General Data Protection Regulation (GDPR), this Privacy Policy explains how we collect, protect, use, and share information about you, both online and offline, aiming to increase your trust in the company and improve your experience with us.

It is important to note that this Privacy Policy applies only to information collected by the company and does not extend to information you may have submitted on other websites or social platforms managed by other entities or organizations to which we may refer.

Providing Personal Data

We inform you that our website – www.solarclean.pt – does not collect personal information about you unless you provide it voluntarily.

You can also visit our site anonymously. By providing us with personal information under the terms described in this Policy, you consent to its use for the purposes mentioned herein.

Use of Personal Data

Any personal data you provide may be used for the following purposes:

• Personalizing your experience with us;
• Contacting you;
• Improving our website in terms of services offered;
• Enhancing our overall customer service;
• Communicating about marketed services;
• Your data, whether public or private, will not be sold, traded, transferred, or disclosed to any other company;
• Your personal data may be transmitted to communication companies as subcontractors to create and manage information, research, and analysis of the services provided, as well as to manage information, promotions, or market studies, ensuring that such data will not be sold, traded, transferred, or disclosed for other purposes, always maintaining the confidentiality and security of the transmitted data.

To improve the quality of our services, the company and/or our subcontractors may contact you via email or phone to request your feedback on the services we provide.

At any time, you may unsubscribe from future emails, and we will include detailed instructions on how to do so at the bottom of each email.

Protection of Your Information

We adhere to the best market practices to protect your data during transmission, and once received, we implement various measures to ensure the security of the personal data you provide. However, you should be aware that no method of transmission or electronic storage is completely secure. To the fullest extent permitted by law, we cannot be held liable for any claims, losses, or damages, including but not limited to direct, indirect, special, punitive, incidental, or consequential damages incurred by you or any user related to hacking, risks, or other breaches or circumstances where your information is accessed or disclosed without our express authorization.

Data Provided

For your privacy, we advise against including personal, sensitive, or confidential information in the emails you send us. Therefore, you should not send emails containing credit card numbers or other personal and sensitive information unless it is strictly necessary to address the needs arising from our commercial relationship.

Please note that we do not knowingly collect personal information from minors.

Disclosure of Information to Third Parties

We do not sell, trade, or transfer your personal identification data to third parties. This excludes trusted third parties that comply with security standards and best practices who assist us in managing communication with our clients, conducting our business, or providing services, provided these parties agree to keep this information confidential.

We may also disclose your information when we believe it is necessary to comply with the law, enforce our website policies, or protect our rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other purposes.

Third-Party Links

While navigating our website managed by the company and trusted third parties adhering to security standards and best practices, you may be directed to links and third-party websites. These links aim to improve the information about the services we offer, which we deem relevant.

These third-party sites may have separate and independent privacy policies. These policies are not managed or controlled by the company, and as such, we cannot assume responsibility for the content and activities of these websites. However, we strive to protect the integrity of our website and platforms and appreciate your feedback regarding these sites. We recommend that you carefully read the terms and conditions and privacy policies of these sites before submitting any personal information.

Consent

As a user of our website and platforms, you hereby agree to our Privacy Policy.

Retention Period for Your Data

We inform you that the personal data you provide will be retained by the company for up to ten years after the last update.

Your Rights

Your personal data belongs to you. Therefore, you have the right to access, rectify, limit, delete, and oppose the processing of your data, as well as to obtain it from the company.

We will make every effort to ensure your personal data remains updated and protected in accordance with best market practices.

You also have the right to file a complaint with the competent data protection authority. In Portugal, this authority is the Comissão Nacional de Proteção de Dados (National Data Protection Commission).

Changes to the Privacy Policy

The company reserves the right to periodically update its Privacy Policy. Should changes be made, we will notify you via our website and through communication to the contact details provided.

Following this notification, the continued use of our website, applications, services, and resources will be considered your agreement to such changes.

Publication

The current version was published on December 1, 2024.